Ordering and Payment
You guessed it, this section contains our FAQ on how to place an order and make a payment (if only everything in life was as straightforward as this section)
How do I place an order?
Orders can be easily placed through our webshop product page: Mama Mushroom Shop. Select a product and add it to your cart by clicking the ‘Add to Cart’ button. Then, click on the cart icon in the top right corner to proceed to the checkout page for payment.
Please note: The ‘subscription button’ is activated by default. By clicking ‘Add to Cart,’ you will always receive a 15% discount, Mama Mushroom covers all shipping costs, and you’ll have a flexible subscription with Mama Mushroom.
With a subscription, you’ll receive a new shipment every 28 days. This ensures you always have enough stock at home. You can pause or cancel a Mama Mushroom subscription anytime up to one day before shipment.
If you need to pause your subscription, for example when going on vacation, you can easily manage this via your Account/Self Service page Or ask Sara, your wellness concierge, via WhatsApp or phone at +31 202 611 416 to do it for you.
You can also email Sara at hello@mamamushroom.com or send a DM on Instagram
What payment methods are available?
Mama accepts all common payment methods such as iDEAL, PayPal, ApplePay, all credit cards, SEPA, and Bancontact.
Can I create an account?
Mama invites you to join our family. Having an account, and becoming a Family Member offers many benefits besides discounts. You can create an account here: Create Account Through your account page, you can manage everything yourself. Here you also find your purchase receipts and track & trace codes.
+31 202 611 416
